FAQHow do I get started?
Just click the Buy Now button on any product page and fill out our simple and secure order form. Be sure to read all the applicable information about how to complete the offer by clicking the "Offer" link at the top of the site as well as the terms and conditions.
Is the product brand new?
The products that we offer under this promotion are factory refurbished and come factory sealed from the manufacturer. They come with a full manfacturer-supplied warranty.
How long does the membership last? Do I have to pay every month?
The membership fee is a one-time fee and your membership is valid for one year from the time of purchase.
What games come with the console systems?
The bundled manufacturer game varies depending on the current manufacturer offers. Please look at the individual product page for information.
Do you sell additional games?
Per the terms of this promotion we only supply the console systems themselves.
What standard do the systems support?
The systems are compatible with NTSC televisions (North America) or standard plasma/LCD displays. Many consoles support HDMI. Check the Technical Specs section of each console page for more info.
What kind of warranty comes with the consoles?
The consoles ship with the standard manufacturer warranty. The manufacturer will replace any defects within the warranty period. Click the Warranty link on any console for more information.
Does the console come with a controller? What about all the cables?
Please read the information pages for each product to see exactly what is offered at this time.
Can I pay the fee multiple times and end up getting multiple products from you?
With this promotion, limit 1 per customer.
What payment methods do you accept for this promotion?
We accept Visa and Mastercard (credit cards and debit cards).
What are my shipping options?
We offer free UPS ground shipping.
How fast do you ship the product?
In the case of points/membership based purchases, we ship within 1 business day of finalizing/completing the promotion. For retail purchases (no points required) we ship the product within 1 business day.
How can you offer the products for such a low monetary investment?
Our amazing partner relationships and the promotion allow us to bring these low prices to you. Feel free to e-mail us if you have any specific questions about our pricing.
How can I reach you to check my order? What if I need help or have questions?
We offer e-mail and telephone customer support for existing customers only, Monday through Friday, 11 AM to 6 PM Eastern Time. If you'd like to place an order, please do so on this website. We do not take any orders over the phone.
Where is the product being shipped from?
We ship from warehouses located in each of the Lower 48 States.
Have FAQs about how our offer works? View our most commonly asked questions on your certified refurbished Playstation 4 1TB or Xbox One S. You'll find all the answers to how exactly the offer works, what does it include, where does it ship from, how quickly will you get your gaming console, phone, or laptop.